Get in touch in the way that works for you.
Whether you’re ready to begin or simply have a question, we’re here to support you with clarity and compassion.
Call us: 0330 058 0772
Email: info@starjumpz.com
Want to keep in touch at your own pace? You’re welcome to join our mailing list.
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Opening hours: Monday – Friday: 9.00 am – 5.30pm; Saturday: 9.30am – 3.30pm
Directions:
Crowborough Centre:
The Old Saw Mill, Ashdown Business Park, Crowborough, East Sussex, TN6 1UP
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From Gillridge Lane you take the turning into Ashdown Business Park on your right where you will see the signs at the entrance to the Park.
As you drive into Ashdown Business Park, Starjumpz is located in the Old Saw Mill to the right, turn right to follow the road behind the The Old Saw Mill to the car park and entrance at the back of the Old Saw Mill.
There is a ramp to access the building via the main entrance by the car park.
There is parking outside Starjumpz in a car park.
Brighton Centre:
What Three Words – ///sadly.advice.doors
38a Ship Street, Brighton, BN1 1AB
We are located at the TK Max end of Ship street, on the opposite side to the Ivy, above the Red Cash Exchange centre.
Your Opinion Is Important To Us
At Starjumpz, we are committed to providing a high standard of care to our clients. We actively encourage feedback so we can continually monitor our service and identify ways to improve the care and treatment we deliver.
There are several ways in which you can contact us to provide feedback;
In writing:
Management
Starjumpz
The Old Saw Mill,
Ashdown Business Park,
Gillridge Lane, Crowborough,
East Sussex, TN6 1UP
Our online survey:
Feedback Survey for Visitors to Starjumpz
How do I make a complaint?
Starjumpz is committed to providing safe, effective and high-quality services. However, it is recognised that at times things might not always go as planned.
When concerns or complaints are raised, we are committed to acknowledging the concern or complaint, putting things right as quickly as possible, learning lessons, preventing reoccurrence and identifying service improvements.
If you wish to make a formal complaint, you can do so;
By Telephone:
0330 058 0772
By Email:
By Post:
Management
Starjumpz
The Old Saw Mill,
Ashdown Business Park,
Gillridge Lane, Crowborough,
East Sussex, TN6 1UP
A full copy of our Complaints & Concerns Policy is available on request.
